At Novatempus, we believe that technology must keep evolving to deliver speed, security and transparency. After 15 years of experience and working with you, we are taking the next big step in the customer service experience with the pilot launch of Novatempus Client Support System.
What changes for you? Our goal is to bring all communication, projects and technical support into one central, secure place, leaving behind the limitations of emails and phone waiting times.
Novatempus Client Support System – What it will do for you
✅ Speed: Your support requests are routed to the appropriate specialist team (Dev, SEO, Graphics, Social Media) with a tracking number, drastically reducing the time to resolve your issue.
✅ Transparency: You have a full view of the progress of tasks, the history of your requests and your active contracts, 24/7.
✅ Organization: All your invoices and quotes are neatly kept in one place, accessible whenever you need them.
✅ Security: The exchange of passwords and sensitive data now takes place in an encrypted environment, protecting your business (GDPR compliant).
The Transition Timeline:
From 27/12/2025 you will be able to activate your account and start using the Portal in pilot mode. Emails and all our other communication channels continue to work as normal, encouraging you to log in to NCSS
From 31 January 2026 the aim is for technical support to be provided exclusively through the Novatempus Client Support System. This will allow us to guarantee the quality and immediacy we have promised you.
Next Steps:
Within the week you will receive a separate email with your personal login details (username & password) and a short user guide. We suggest that you log in and explore your new Dashboard.
For any question or help during registration, our team is at your service.
Thank you for your trust.
Kind regards,
The Novatempus Team
