Description
The 1-Hour Technical Support service is designed for businesses and professionals who need immediate technical assistance without purchasing a larger support package.
The Novatempus team can inspect, diagnose, and resolve technical issues affecting websites, online stores, web applications, and connected services.
The fee covers up to 60 minutes of actual technical work. If the task requires additional time, you will be informed before any extra charges are incurred.
The service may include
- Technical review of a website or e-shop
- Error diagnosis and resolution
- WordPress / WooCommerce support
- Plugin, theme, and system updates
- Minor content or visual changes
- HTML, CSS, JavaScript, or PHP fixes
- Contact form configuration
- Email delivery troubleshooting
- SMTP configuration
- Assistance with domains, DNS, and hosting
- SSL and basic security issues
- Google Analytics / Tag Manager configuration
- API and third-party service integrations
- WooCommerce issue investigation
- Payment or shipping method configuration
- Technical troubleshooting for web applications
- Technical improvement consulting
How it works
After purchasing the service, send us your request along with any access credentials or information required for the technical assessment.
Time is counted exclusively for work performed on your specific request.
Note: This service covers technical support and minor interventions. Larger development tasks, new features, or complete projects are quoted separately.
